communicator connection positive intent

Communicator Connection: How Assuming the Best Can Help Your Group

Governance is a hot topic in online communities.

There can be a fine line between too much and not enough. Too far in either direction, and the group suffers. But how do you find your happy medium?

That’s what we’re talking about in this episode of Communicator Connection.

Transformative Leadership Coach James Leonard, author of Positive Intent, joins me for a discussion on how assuming the best can help to cultivate healthy group culture — even in not-so-healthy times.

Find out…

  • How James uses generosity and curiosity to approach even the stickiest of online situation,
  • How control and fear play into our personal discomfort in these scenarios, and
  • How we can all take a lesson from the sun in how we approach conflict.

These 30 minutes go quickly and are packed with practical ways to apply strategy to the groups you lead.

Watch till the end for the special offer James has JUST FOR OUR VIEWERS!

More About This Episode

Communicator Connection is a live conversation on the topics that every communicator wants to know or needs to know to move forward in amplifying their messages.

In Episode 1, James and I talk about handling sticky situations with grace and generosity. As founder of the Positive Intent Bootcamp, James has seen the limits of positive intent stretched in both real life and online spaces.

He applies curiosity and generosity in all aspects of life: life, career, relationships and personal growth.

All of these areas collide in online communities. We have groups around our circumstances, our lifestyles and our aspirations. What’s fascinating about James and his perspective on positive intent is that it’s not a passive process. If anything, it requires active listen and generous application of a genuine desire to know more about others.

When you watch the episode, pay attention to:

  • How fear and control play into what makes us uncomfortable as leaders,
  • What our own emotions say about the challenges we face in our groups, and
  • What questions we can ask in our groups to redirect or to go deeper with the people we perceive to be problematic.

Special Offer for Communicator Connection Viewers

Speaking of generosity, James is offering a free 30-minute session with viewers who are interested in further exploring how to apply positive intent to the challenging situations in their lives. To take advantage of this offer, visit James’ website and fill out the contact form. Tell him Tonya sent you 😊

Also mentioned in this episode

Tonya Kubo helps Christian communicators leverage the power of social media to build community around the messages of their hearts. She is the founder of Kathi Lipp’s Clutter Free Academy Facebook group and a frequent guest on the Clutter Free Academy and Communicator Academy podcasts. If you’re interested in building digital communities, join her FREE Facebook Group, The Secret to Thriving Online Communities

Tonya Kubo

Tonya Kubo

Social Media Consultant

Tonya Kubo is founder of Team Kubo Community Management. She supports experts, entrepreneurs, and enterprises in developing highly engaged online communities so they can grow their groups and get results without feeling frazzled. See the team in action at

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