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Should You Use Ads to Grow Your Online Community?

The question of whether to run ads to grow your Facebook group comes up frequently among community leaders. With many experts claiming you must “pay to play” to get traction on social media, it’s worth examining whether ads are truly the right growth strategy for your community.

Like any growth tactic, ads can be effective if they align with your goals and you know how to use them well. This article addresses what you need to consider before investing in ads for community growth.

Understanding the True Cost

While the financial investment is significant – most experts recommend at least $500 a month in ad spend for meaningful results – the real cost goes beyond money. The biggest consideration is the potential impact on your community’s culture and engagement levels.

Rapid growth through ads often means bringing in cold traffic – people who don’t know you or your community’s values. Members tend to be most active in a group when they are brand-new. That’s when they are introducing themselves, commenting on existing posts, and asking all the get-to-know-you questions

When you gain hundreds of new members quickly, you risk dramatically shifting your group’s culture and dynamics. Even just 500 new members in a month can significantly impact your community’s atmosphere.

Quality vs. Quantity: The Hidden Trade-off

Many community leaders are drawn to ads for their potential to deliver rapid growth. However, there’s an important distinction between growth and meaningful engagement. People who join through ads are often responding to an offer or incentive rather than actively seeking to join your community. This means they may be less invested in participating and contributing to discussions.

If someone joins your group because they had to join to access a free resource or challenge, their commitment level will likely differ from someone who sought out your community specifically for its value and culture.

Understanding Member Types and Engagement Patterns

University of Queensland Associate Professor Stan Karanasios, an expert in digital technology and society, has done extensive research in the area of Facebook group dynamics.

Though his research is specific to Facebook, it can be applied to communities on all online platforms. Every healthy community has six types of members:

  • Core members who are consistently involved
  • Periphery members who participate occasionally
  • Leaders who influence group opinion and engagement
  • Lurkers who read but rarely participate
  • Newcomers eager to learn and connect
  • Veterans who bring historical perspective

When using ads for growth, you dramatically increase the proportion of newcomers, which can disrupt these natural community dynamics. While newcomers can bring fresh energy and perspectives, too many at once can overwhelm your established community culture.

Graphic listing the six essential member types for healthy groups: core, periphery, leaders, lurkers, newcomers, veterans

Making Ads Work: Essential Prerequisites

If you decide to pursue ads for community growth, having these elements in place first is crucial:

  1. Clear Purpose and Promise — Your group needs a well-defined purpose and a clear promise to members. This helps create targeted ads that attract the right people.
  2. Strong Onboarding Process — With an influx of new members, you need a standardized way to welcome people, set expectations, and guide them toward meaningful participation.
  3. Culture Protection Plan — Consider how you’ll maintain your community’s existing culture while integrating many new members. This might include preparing current members for the growth period and having additional moderation support ready.
  4. Specific Goals and Metrics —  Know exactly what success looks like beyond member numbers. Whether it’s book sales, program enrollments, or engagement metrics, having clear goals helps determine if your ad spend is worth it.

Understanding Realistic Conversion Rates

When using ads to grow your community, it’s important to set realistic expectations. If you bring in 1,000 new members through ads, typically only about 10% might be genuinely interested in your offers, and of those, only 1-2% might convert to paying customers.

Members can’t buy if they don’t see your offers, and they won’t see your offers if they aren’t participating in your group.

Understanding how growing your group through paid advertising can help you calculate whether your ad spend makes sense for your business goals.

Alternative Growth Strategies to Consider

Before jumping into ads, consider these proven organic growth methods:

  • Collaborative Teaching — Partner with complementary community leaders to teach in each other’s groups. When you’re invited as a guest expert, members automatically have a higher level of trust in you as a professional and individual. While guest expert sessions won’t grow your group as quickly as ads, they’ll likely attract members that are much more aligned with your ideal client.
  • Strategic Challenges — Host engaging challenges that align with your community’s purpose. Free and paid challenges are a great way to draw in new members who are interested in your group’s focus.
  • Cross-Platform Promotion — Share your community on other platforms where your ideal members spend time. This can be as simple as promoting your community on all of your social media channels, in your newsletter, and on your website.
  • Member Referrals — Encourage and incentivize existing members to invite others who would benefit from the community. “Bring a friend”-style promotions can increase excitement in your group while bringing in more people likely to fall within your target market.
  • Platform-Specific Events — Host special events or workshops that provide unique value to your community. For example, The Secret to Thriving Online Communities has free training workshops every Monday. Promoting these sessions on all social media platforms and throughout members’ wider networks is another way of attracting the kind of people who are most likely to be interested in the group.

The Bottom Line

Ads can be an effective tool for growing your online community, but they’re not always the best first choice. Success depends on having strong foundations in place and being prepared for the challenges that come with rapid growth.

Before investing in ads, ensure you have the systems, support, and strategy to convert new members into engaged participants.Sustainable community growth often comes from building genuine connections and providing consistent value, whether you choose to use ads or not.

The most successful communities focus first on creating an environment where people want to participate and contribute. With that foundation in place, any growth strategy – paid or organic – has a better chance of success.

Tonya Kubo

Tonya Kubo

Social Media Consultant

Tonya Kubo is founder of Team Kubo Community Management. She supports experts, entrepreneurs, and enterprises in developing highly engaged online communities so they can grow their groups and get results without feeling frazzled. See the team in action at tonya.link/group.

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